Shipping
Shipping policy
How much are the shipping costs?
- For domestic U.S. shipping we charge flat rate at $35.00 per item for weight greater than 5lbs.
- For Canada shipping we charge flat rate at $60.00 per item for weight greater than 5lbs.
How to save on shipping costs?
Our customers frequently use a private mail box (PMB), which accepts FedEx packages inside the U.S. and is located near the CA/US border.
- They either pick it up in the US and bring it back to Canada.
- They install it in the United States before returning to Canada because the installation only takes about 30 minutes.
How to check my existing orders?
- If you are a registered user, please Login -> My Account -> Order History -> Your Order ID -> Under the "Order History" -> "Comment" section you should be able to see your order tracking#.
- Your order will ship out by the next day. Since our warehouse is not open on weekends, all orders from Fri-Sat have to wait until the following Monday to ship out, same rule applies to all national holidays as well.
What's the package transit time for the domestic U.S. and Canada?
For Canada, the transit time took up to 10 to 14 business days.
Notice:
- All shipping days are estimated with normal weather conditions. Sometimes your order may be delayed by 1-2 business days due to some severe weather conditions and high oil prices.
- If your order is stuck in "Processing" shipping status for longer than 4 days, please contact us via Live Chat, and we will troubleshoot the order issue for you.